Read Reviews | WRITE A REVIEW
September 19, 2012 | Source: SalonPulse.com
December 23, 2011 | Source: SalonPulse.com
Rip-offs and Liars: I was made to feel uncomfortable within my first few minutes of sitting down. I could hear a couple of employees whispering about me in the corner, and one started mixing up my color without showing me any samples. They then had a third employee (who I believe was Isaac himself, even though he referred to "the owner" as being someone other than himself) tell me that the $40 single process I'd booked through Lifebooker was actually just a root touch-up, and if I wanted full color, I had to pay $30 extra. He actually lied and told me it said "Root Touch-up" in parentheses next to "Single Process" on Lifebooker, when we both knew full well it did not. I told him I would look it up on my phone and show him he was mistaken, so he went to his computer and looked it up himself. Realizing I was right (of course) and that I'd caught him in a lie, he actually had the nerve to tell me that Lifebooker made a mistake. I told him that couldn't be true because the salon obviously has to tell Lifebooker what information to post, and he continued to try to make me out to be an idiot. He went on a long spiel about how they use expensive, premium products and "the owner" would be mad if they gave me a full single process--as opposed to a root touch-up--for $40...even though that's exactly what I booked and the price at which I booked it. I really wanted my hair done and even offered to pay a little extra, $10 or $15, because my hair is long, but he said he couldn't do anything for less than $30. These people are shady liars who will try to rip you off and make you feel like you're incapable of reading a blurb on a deal site correctly. Please do not patronize them, unless you feel like getting ripped off.